SHC Hotelservices takes cleaning in hotel business to top level

From a thorough cleaning of hotel rooms to a full-on butler service, SHC Hotelservices' flexible housekeeping services take your hotel or B&B to the next level. The cleaning and service company always works according to its customers' specific house style and expectations. In the new Silt hotel in Middelkerke, SHC Hotelservices also takes care of various cleaning tasks.

SHC Hotelservices supports hotels and B&Bs with a wide range of housekeeping services, including cleaning rooms and public areas, changing linen and replenishing the minibar, maintaining swimming pools and wellness areas, taking care of reception and breakfast. In addition, the company also counts on a full-fledged butler service. "While the Netherlands has long been committed to outsourcing in the hotel industry, this remains a precarious issue in Belgium," reads SHC Hotelservices. "Many hotel owners believe it is better to keep everything in-house. We start from the point of view that a hotelier should focus on his core business, which is running the hotel. We are happy to take over complete housekeeping." SHC Hotelservices has been active in the Belgian market for six years and focuses on various segments of the hotel sector. The company distinguishes itself by also focusing on high-end B&Bs. "For many colleagues in the sector, B&Bs are too small-scale and therefore not interesting in their portfolio. We are present in a lot of locations, which means we can provide appropriate support to both larger and small hotel businesses."

With, among others, The Notary in Bruges, Le Bois de Bruges, C-Hotels and WP Hotels & Events, SHC Hotelservices has some resounding names in its client base. One notable feature is that the company always tailors its approach to the hotel's identity: "Whether it's a relaxed atmosphere or a more elite look, we adapt our style to perfectly match the client's brand and corporate identity."

To work out a tailor-made quote, SHC Hotelservices always goes on site. This allows the company to correctly estimate how much work a room requires. "The number of minutes needed to clean a room depends on all the extras a hotel offers. Is there a coffee machine in the room, are there many different amenities, does the minibar need replenishing, ... We like to have a complete overview of all the details so that the price quote is correct. Unlike other players on the market, we work with an all-in price. So there are no surprises afterwards. Moreover, the costs of housekeeping evolve along with the occupancy of the hotel. This translates into lower costs in quieter periods and obviously higher costs at full occupancy. When you subscribe to the butler service, we work with a price per hour because this service goes far beyond cleaning rooms. Once the offer is ready, we explain it personally. Clear communication and a transparent approach are important. A customer has to feel good with us, that's the only way to build lasting partnerships." 

For the brand-new Silt hotel in Middelkerke, SHC Hotelservices is responsible for cleaning the hotel rooms, the wellness area, the public toilets, the stairs to the entrance and taking care of the breakfast area. "We have been working with C-Hotels for years, including in Blankenberge, Westende, Oostende and De Panne. On the basis of that long-term partnership, we were invited to submit a proposal for this hotel as well," he echoes.

As always, SHC Hotelservices opts for high-quality products. "Our cleaning agents, from French IPC, are environmentally friendly and highly effective. With proprietary dosing systems tailored to local water hardness, we optimise consumption and thus protect floors, washbasins and furniture. In addition, we pay special attention to a special fragrance experience. We spread millions of tiny pearls in each room, creating a pleasant fragrance upon entering time and again. All materials and cleaning agents used are included in the price. Think of high-quality work trolleys, microfibre cloths, mop systems, ... Driven quality is the basis of our impeccable service. This is how cleaning really contributes to the experience of hotel guests."