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Revenu optimisation in the hotel industry
Efficiency is the key to successful hotel management. (Image: Céline Snauwaert)

Revenue optimisation in the hotel industry

Revenue optimisation is and remains a constant challenge. Especially in the hotel industry. Focus Hospitality examines three crucial strategies for revenu optimisation: price optimisation with RevControl, improving the 'guest journey' with Myra Kiosks, and workflow optimisation with Protel Cloud PMS. These strategies provide valuable insights for hotel managers looking to maximise their business results.

General manager of Focus Hospitality Mike Valcke notes, "We see a strong increase in demand for administrative automation in our sector. Our various software solutions therefore respond perfectly to this."

Price optimisation with RevControl

For most hotel managers, price optimisation is essential. RevControl, an advanced revenu management system, provides an effective solution to optimise prices. The system continuously analyses market conditions, competition and demand patterns to make real-time price adjustments. This results in an optimal balance between occupancy and room rates, leading to maximum revenue.

With RevControl, hotels can benefit from the following advantages:

  • Data-driven decision-making: the system uses advanced algorithms and 'big data' analysis to determine the most profitable rates.
  • Real-time adjustments: constant monitoring and rapid adjustment capabilities allow hotels to respond quickly to changes in the market.
  • Increased profitability: by offering the right price at the right time, RevControl maximises revenue and occupancy.
There has been a surge in demand for administrative automation in the sector. (Image: Céline Snauwaert)

Improving the 'guest journey' with Myra Kiosks

A seamless 'guest journey' is crucial for customer satisfaction and loyalty. Myra Kiosks offers an innovative solution to optimise the guest journey. These self-service kiosks allow guests to easily check in and out and book additional services without waiting times at reception. This not only improves the guest experience, but also unburdens the receptionist, allowing them to focus on more valuable interactions with guests.

The benefits of Myra Kiosks are numerous:

  • Faster and smoother check-in/out: guests appreciate the speed and efficiency of self-service options.
  • Upselling opportunities: kiosks offer the opportunity to offer additional services during the check-in process, which can generate additional revenue.
  • Reduced workload for the receptionist: by automating routine tasks, the receptionist can focus on personal service and problem solving.
With Myra Kiosks, you improve the guest experience and increase operational efficiency.

Workflow optimisation with Protel Cloud PMS

Efficiency is key to successful hotel management. Protel Cloud PMS provides a robust solution for streamlining operational processes and improving overall workflow. This cloud-based Property Management System (PMS) integrates various hotel operations into a single platform, saving both time and costs.

The benefits of Protel Cloud PMS include:

  • Central management: by centralising all operational data and processes in one system, hotel managers can easily access crucial information and make decisions more efficiently.
  • Automating tasks: Protel Cloud PMS automates routine tasks such as booking management, invoicing and reporting, reducing the risk of errors and increasing efficiency.
  • Real-time updates and integrations: the system offers real-time updates and seamless integration with other hotel technologies such as channel managers, revenue management systems and self-service kiosks, ensuring smooth and coherent operations.
  • Improved guest service: streamlined processes and easy access to guest information allow staff to respond to guests' needs faster and better, resulting in higher customer satisfaction.

"By implementing these three strategies - price optimisation with RevControl, improving the 'guest journey' with Myra Kiosks, and workflow optimisation with Protel Cloud PMS - hotels can not only increase revenue, but also improve the overall guest experience and increase operational efficiency. Maximising hotel performance in a competitive and challenging market? Focus Hospitality knows all about this," concludes Mike Valcke.

Hospitality Expo: Stand 3210

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Belgium
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