Winterhalter launches new MT range with Connected Wash

Winterhalter has been a resounding name in the dishwashing industry for 75 years. The family-run company is German in origin and now operates in 40 countries. "Squeaky clean, crystal clear dishes is not a mission, but an obsession," explains managing director Eddy Croes with a wink. "We provide applications for classic crockery and cutlery, as well as innovative solutions for washing glasses in the hospitality, catering and retail sectors." 

A lot is moving in the hospitality industry. With constant investment in research and innovation, Winterhalter remains committed to digitalisation and energy efficiency. "Our goal is to make dishwashing systems that are so efficient that the cost of ownership is the lowest on the market," states managing director Eddy Croes. "In other words, you use so little energy, water and washing and rinsing agents that our appliances pay for themselves. Intelligent machines make this possible. Of course, your dishes remain as clean as you are used to from Winterhalter."

Winterhalter not only supplies dishwashers, but also develops its own washing and rinsing agents in its laboratories. "So we are more than a machine manufacturer. We look for solutions for our customers in a thorough way. Whether that's a bistro or a hotel: our systems range from classic front loaders to large dishwashing tunnels that can process huge quantities. In the past, you needed a whole team of dishwashers to do this, but you simply can't find those staff today. Moreover, it is more hygienic because the glasses, for example, are only gripped by the base when unloading."

Throughout the entire life cycle of their dishwashing system, Winterhalter assists catering businesses. This starts with choosing the right system and the necessary accessories. Eddy: "We have hundreds of different dishwasher baskets in our range. One has been developed for every application, such as for reusable cups. These are very light, so you don't want them flying around in your machines. There are also many options for champagne glasses and cutlery. When choosing and delivering your system, you also get personal advice on the correct use of our products."

If a breakdown occurs, you can call on Winterhalter 24 hours a day. "Our customer service will assist you by phone, after which one of our regional technicians will help you out. We deliver our spare parts overnight, so that technicians can be on the road for their interventions first thing in the morning."

In addition to their glass washing solution that they unpack every Horeca Expo, Winterhalter is also launching its MT range this autumn. After an initial introduction in Milan, the Belgian market can get acquainted with the largest tunnel conveyor machines in their range. The tunnels are up to 20 metres long and designed to handle large numbers of place settings, glasses and plates simultaneously. Besides the increase in capacity compared to previous series, the operating electronics have also been updated. "Energy and water consumption are monitored even more precisely and Connected Wash technology has been integrated into the appliances. This allows you to monitor the machine remotely via Wi-Fi," Eddy explains. "That way, as a hotel employee or from the call centre, you can get certain warning signals and we can see remotely what the problem is, e.g. a malfunction in the wash pump or too little product. That way we don't always have to send a technician by to fix it and everyone can get back to work faster."

A final piece of news that Winterhalter is breaking out with is the announcement of their new Experience Centre that will open in Londerzeel next year. "Customers will be able to view and test our machines there. By further rationalising our warehouse, we will also be able to deliver our standard machines even faster."

Can't wait to discover Winterhalter's offerings? Book your free ticket for Horeca Expo on Winterhalter's website and visit them at stand 5211.