Screen Services guarantees high-performance WiFi connection and economical energy management

The covid pandemic prompted the hotel sector to rethink their offerings and make hotel organisation as close as possible to the new needs of customers. Digitisation makes it possible to implement technical solutions that personalise every hotel stay, with Screen Services as a partner. As soon as you walk into a hotel, they offer reliable, optimised and connected solutions. From deployment to monitoring.

We live in a connected world, that much is certain. Everyone wants to access social networks, e-mails, series, etc. at any time, both at home and on the move. We deploy technological tools and internet communication in a highly personalised way. This is also true for the average hotel guest. In recent years, Screen Services has built a strong reputation as a leading company in the installation of powerful, customised connected solutions. They are supported in this by Passman, France's largest supplier of Wi-Fi and multimedia services for the hotel sector. In the Benelux, Screen Services has some 1,500 satisfied customers.

"Hotel guests are looking for a unique experience and that starts at the reception," says Juliette Châron, CEO of Screen Services. "The emphasis is on personalisation from the first contact at check-in. At the reception, this is increasingly done mobile and counterless. Reception staff use tablets and guests consult messages via drop-down menus while waiting. They scroll through the restaurant menu, available services and activities such as the wellness or fitness area or the offerings of nearby partner companies. Staff update this information and upload photos. Our team of graphic designers develops the content based on the hotel's corporate identity. That's a win-win, both for your guests and for your staff."

A Wi-Fi connection must be reliable and work optimally throughout the hotel. As soon as guests enter the hotel, they want to connect to the internet. "Depending on the size of the hotel, we install digital signage screens on the floors, in the wellness and gym areas," says Juliette Châron. "Wifi is routed by us right into the rooms with sufficient bandwidth to meet guests' needs and coordinated with the hotel facilities. This way, every seminar or stay runs smoothly. After all, in the rooms, guests like to watch their favourite programmes just like at home. On TV, but also via a Chromecast, Amazon Prime, Netflix, YouTube, ... They can do so in visual comfort on a large screen, without hoteliers having to pay for additional channels."

Screen Services guarantees 100 per cent high-quality technology solutions at a monthly cost per room. This also includes 24-on-7 technical support. In addition, hoteliers can now call on a new connected service: energy saving. Juliette Châron: "After years of research and a year of pilot projects, we developed an energy-saving solution specifically for hotels. No tedious works, just the installation of the Zigbee software. Simply explained: we think in three scenarios with an unoccupied room, a near-occupied room and an occupied room. Different sensors for presence in the room, on the windows, on the thermostat, ... allow the temperatures in the room to gradually increase or decrease. So guests always enjoy the ideal temperature during their stay. They set their preferred temperature, but equally, the air conditioning turns off when they open the window or activates when it is too hot. This results in energy savings of twenty to thirty per cent."

As a full partner, Screen Services is also ready with practical extensions for the back office of hotels. This way, you deploy a good WiFi connection for the staff at the front desk, in the kitchen, in the offices, for stock management, ... "Of course, this is how you respond to modern needs and take a future-oriented approach. The standards for stock management change every four years and of course you have to meet them," Juliette adds. "In practice, the installation has to be reviewed every six to eight years. From Screen Services, we recommend certainly not waiting longer than that period. Reliable Wi-Fi is the basis anyway."