Automate communication with your guests thanks to Bookingplanner

Personal communication with guests is now an important part of the guest experience. However, manually sending emails at every step of the guest journey takes a lot of time and work. With the brand new feature from Bookingplanner by Stardekk, your guest will automatically receive the right message at the right time: before, during and after the stay.

With Booking Planner All-in-one Stardekk offers a complete software package to run your hotel, B&B or holiday home successfully and efficiently. The solution contributes to more bookings and an optimal guest experience with less administration. In this regard, Bookingplanner by Stardekk is now launching the new automated email communication in their Cloud PMS.

With the automated e-mail communication at Bookingplanner your guests always receive the right message at the right time. By automating your guest communication, you not only save time; you also ensure a better guest experience, stronger customer relations and more sales thanks to upselling.

Based on handy, customisable templates, you set up the necessary e-mails for the different room types and booking channels. You can then easily schedule. This way, each guest receives a personalised e-mail with the right information at each step in the guest journey:

Bookingplanner automates numerous administrative tasks, allowing you to focus on providing an unforgettable stay. Want to try it out for free? Request your free trial at bookingplanner.co.uk!